We believe your home is more than just a place—it's a feeling.

 we believe your home is more than just a place—it's a feeling.

Confidentiality

Privacy Policy

Our website respects your privacy and strives to protect your personal data. This privacy policy explains how we collect and use your personal information under certain circumstances. It also outlines the procedures we follow to ensure the confidentiality of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of personal data. By visiting our site directly or through another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other relevant information will be used as described in the privacy policy. We will collect information when necessary or if it is directly related to our transactions with you. We will retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the site without providing any personal information. Your identity will remain anonymous during your visit to the site and will only be revealed if you have an account that you log into using a username and password.

 

1 – Data We Collect:


We may need to collect your information if you want to place an order for a product from our website.

We collect, store, and process your data necessary for following up on your purchase from our site to secure any potential claims that may arise later and to provide you with our available services. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to process your orders and to provide you with the services and information offered on our site that you request. Additionally, we will use the information you provide to manage your account with us, verify financial transactions conducted online, audit data downloads from the website, identify site visitors, and develop and customize website pages and/or content for users. We conduct various demographic research and send useful or requested information to users, such as information about products and services, provided you do not object to being contacted about this. Communication is conducted via email to provide you with details about other products and services if you wish. If you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.


Other Uses of Your Personal Information


We may use your personal information in surveys and marketing research, based on your consent, for statistical purposes while ensuring complete confidentiality. You have the right to withdraw at any time. We do not send any responses to third parties. Your email address is only disclosed if you wish to participate in competitions. Survey responses are kept entirely separate from your email.

We may send information about us, our website, our other sites, our products, sales, offers, newsletters, and related matters from our affiliated companies or partners. If you do not wish to receive this additional information (or any part of it), please click the "unsubscribe" link in any email sent to you. We will stop sending you this information within seven working days (excluding Saturdays, Sundays, and national and religious holidays) from receiving your notice. We will contact you to clarify any information if it is unclear.

We may use some data, while maintaining complete privacy and confidentiality on the site, for other purposes including verifying user locations and tracking their visits to the site or links in emails if they subscribe to receive them. We provide this anonymized data, which does not allow for your personal identification, to third parties such as publishers. However, this data will not lead to your identification (as it is non-identifiable).


Competitions


Regarding any competition, we use the data to notify winners and announce our offers. You can find more details about the terms of participation for each competition separately.


Third Parties and Website Links


We may transfer your information to other companies in our group or to our agents and contractors to help us with transactions related to the terms of this privacy policy. For example, we may use a third party to assist in delivering products to you, processing payments, using data for statistics and marketing research, or assisting our customer service team. We may need to share information with a third party for fraud prevention and credit risk reduction. If our company is sold or partially sold, we may need to transfer our databases, including your personal information.


Except as stated in this privacy policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent unless it is necessary for the purposes set out in this privacy policy, or if required by law. The site may contain third-party advertisements or links to other sites or frames of other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies on other sites, nor are we responsible for any third party to whom we transfer your data in accordance with this privacy policy.

 

2 – Cookies


Accepting cookies is not a prerequisite for visiting the site. However, please note that you cannot use the site's "cart" functionality or place orders without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to detect your IP address, saving you time when you are on the site or want to visit it again. We use cookies to ensure your convenience when browsing this site (e.g., remembering your identity when you want to modify your shopping cart without needing to re-enter your email address) and not to gather other information about you or for targeted marketing purposes. 


You can configure your browser not to accept cookies, but this will limit your use of the site. Rest assured, our use of cookies does not contain any personal or private information and is virus-free.


This site uses Google Analytics, a service provided by Google to analyze web page usage. Google Analytics relies on cookies, which are text files placed on your computer to help analyze how users use the site. Google will transfer the information generated by the cookies about your use of this site (including your IP address) to servers in the United States for storage. Google will use this information to evaluate your use of the site, compile reports on website activity for website operators, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.


You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you will not be able to use the full functionality of the site. By using this site, you agree to the use of your data by Google in the manner and for the purposes set out above.

 

3 - Security


We use appropriate security technologies and procedures to prevent unauthorized or illegal access to your information, as well as its loss or destruction. When we collect data through the site, we store your personal information in a secure database on a secure server. We use firewall systems on our servers. When collecting payment card details electronically, we protect them using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any hacker to decrypt your information, although we cannot guarantee 100% security. We strongly advise against sending full credit card or debit card details via unencrypted electronic communication.


We implement physical, electronic, and procedural safeguards directly on the process of collecting, storing, and disclosing your information. Our security procedures sometimes require us to verify your identity before disclosing your personal information to you. It is your responsibility to protect your password and computer from unauthorized use.


4 - Customer Rights


If you are concerned about your data, you have the right to request access to the personal data we hold about you or previously transferred to us. You have the right to ask us to correct any inaccuracies in your personal data, free of charge. You also have the right to ask us to stop using your personal data for direct marketing purposes at any time.


3 - Security


We use appropriate security technologies and procedures to prevent unauthorized or illegal access to your information, as well as its loss or destruction. When we collect data through the site, we store your personal information in a secure database on a secure server. We use firewall systems on our servers. When collecting payment card details electronically, we protect them using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any hacker to decrypt your information, although we cannot guarantee 100% security. We strongly advise against sending full credit card or debit card details via unencrypted electronic communication.


We implement physical, electronic, and procedural safeguards directly on the process of collecting, storing, and disclosing your information. Our security procedures sometimes require us to verify your identity before disclosing your personal information to you. It is your responsibility to protect your password and computer from unauthorized use.


4 - Customer Rights


If you are concerned about your data, you have the right to request access to the personal data we hold about you or previously transferred to us. You have the right to ask us to correct any inaccuracies in your personal data, free of charge. You also have the right to ask us to stop using your personal data for direct marketing purposes at any time.